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Reviews

Natalie Napier

Very pleased how professional and good Cruise Direct are

Booked 6 cruises now with cruise direct, always speak to same member of staff so she knows what my needs are etc, always very pleased how professional and good cruise direct are.

Elaine Mitchell

Cruise Direct make booking your cruise very easy.

Cruise Direct make booking your cruise very easy. It's straight forward information, choices are easy to understand, staff are polite and helpful and best of all you have a wonderful holiday at the end of it!!

Margaret Whitby

I have booked many cruises with Cruise Direct

I have booked many cruises with Cruise Direct and always found them friendly and helpful. I would like to say a special thank you to Jamie for all his help.

Mrs J Law

We would never book with anyone else.

They,especially Kelly,deal with our cruise bookings and enquiries efficiently,professionally and make us feel like we are valued customers. We would never book with anyone else.

Mr C Spencer

Very customer focused

Cruise Direct made us aware about our cruise and kept us informed all the time until our cruise started they are very customer focused we have already booked through Cruise Direct for 2017

Mr M Smith

I will continue to use your services

Good competitive prices,excellent liaison,I will continue to use your services.
A good job,well done.

Mrs T Knowles

Absolute professionalism was shown throughout

Cruise Direct made me very happy from the first time I made contact with them. Jamie provided me with lots of permutations re holiday ideas and once I had decided which one to choose, the work was done for me.
The holiday was absolutely fabulous. There would be no hesitation in booking with Cruise Direct again. A big thank you to you all.

Hassle free and enjoyable experience right to the beginning

Nothing was too much trouble every detail was dealt with efficiently and curtiously. It meant a hassle free and enjoyable experience right from the beginning.

Mr K Mak

I would grade Cruise Direct as one of the best travel agencies

Thank you for the Sales Manager, Mr Jamie Harris who took prompt action in resolving the discrepancy arising from my booking balance on 26 June 2016. Also, many thanks for the great efforts from Miss Kristy who has maintained close contact with me regarding this matter. They have displayed their zeal and enthusiasm in their work.

I would like to appreciate the great effort from Miss Hannah Callaghan and Jocelyn Kinnie as they were very polite and friendly when handling with my booking recently. They have demonstrated their professionalism in the work. Besides, Cruise Direct offers credit voucher to its customers which is very attractive. In veiw of the above, I would grade Cruise Direct is one of the best travel agencies despite some of the other travel agencies have offered similar discount to me. In fact, I have introduced Cruise Direct to my friends and guests whom I met in the cruises. I wish Cruise Direct every success in the future.

Mrs J Callaghan

Excellent service

I cannot fault the excellent service that I have received from Jamie Harris and his staff. Nothing was too much trouble and good advice given at all times. I have used Cruise Direct for all of our cruises, and will be using them again and again.

Mrs J Coe

Very helpful

I found the staff to be very helpful and informative and kept me updated during the booking process. Dealt with any problems or concerns I had efficiently and quickly.

Mr C Littlejohn

Wonderful

Wonderful organisation with all staff from Captain to Stewards all so very helpful and pleasant. As this was our first cruise we arrived home feeling very happy and indeed satisfied with the wonderful experience, many thanks to all involved.

Mrs A Couper Delgado

I have booked a cruise two years running

I have booked a cruise two years running with Barrhead Travel/Cruise direct through Kelly Marsden, who made the whole process simple and was really helpful, nothing was too much trouble. The added discount is always welcome.

Mrs F Clucas

We always book with Cruise Direct.

The cruise consultants are always pleasant, efficient, & helpful. They are more than happy to answer any queries.
We always book with Cruise Direct.

Mr R Swanston

Wonderful surprise 75th birthday trip

Our consultant, Jamie Harris, was extremely helpful; nothing was too much bother and he helped me to organise a wonderful surprise 75th birthday trip for my wife which exceeded both our expectations.

Mr C Merchant

Very good value cruise

Very good value cruise especially with the Classic drink package being included.
All ports visited were interesting and the Eclipse ship was very comfortable with excellent entertainment provided.

Shirley Evans

I wouldn't book with any other cruise travel agent.

Staff at Cruise Direct have an excellent knowledge of cruising and understand the cruise requirements of customers.
I wouldn't book with any other cruise travel agent.

Glenda Beveridge

Very experienced in planning the ideal holiday

We have now used Cruise Direct several times. All of the staff are very helpful and if they cannot answer your question immediately, they never fail to ring you back at the next available moment.
We have found Cruise Direct very competitive with prices and very experienced in planning the ideal holiday.

Mary Rankin

Highly recommended

The information I received helped me to make up my mind about the cruise I have booked.the staff member was pleasant respectful and very knowledgeable about the cruse.I would highly recommended your service to friends and family.

Sheridan Anderson

Keep up the great work everyone!

I have used Cruise Direct on two occasions now and they are fantastic. They listen to the customers needs and deliver. They, also, take on board feedback from the passenger after the trip regarding hotels maybe not being up-to-scratch etc.

I have recommended Cruise Direct to others and wouldn't hesitate in 1. using them again or 2. recommending them to others.

I happened upon Cruise Direct because the previous travel rep. I used changed jobs and his colleagues were not as attentive, so I went in search.

Keep up the great work everyone!